Terms & Conditions

1. Acceptance of Terms

By booking, purchasing, or using any services provided by Travango Holidays, the client acknowledges that they have read, understood, and agreed to these Terms & Conditions.

2. Scope of Services

Travango Holidays provides domestic and international tour packages, hotel bookings, flight bookings, visa assistance, transportation, travel insurance (where applicable), holiday planning, and other travel-related services as agreed at the time of booking.

3. Booking & Payment Terms

• A booking is confirmed only after receipt of the applicable advance payment or full payment, as specified.

• The balance payment must be made before the travel commencement date as communicated by Travango Holidays.

• All payments made towards bookings are subject to the applicable cancellation and refund policy.

• Applicable GST and other government taxes will be charged as per prevailing laws.

• Failure to make payments on time may result in cancellation of the booking without prior notice.

4. Pricing

• Package prices are based on prevailing airfare, hotel tariffs, taxes, exchange rates, and other applicable charges at the time of quotation.

• Travango Holidays reserves the right to revise prices before booking confirmation in the event of changes in supplier costs, taxes, fuel surcharges, or currency fluctuations.

5. Cancellation & Refund Policy

• Cancellation requests must be submitted in writing via email or other official communication channels.

• Cancellation charges will be applicable as per the cancellation policy shared at the time of booking.

• Refunds, where applicable, will be processed after deducting cancellation charges, supplier charges, and any non-refundable components.

• Processing times for refunds may vary depending on airlines, hotels, payment gateways, and other service providers.

6. Travel Documents

• Clients are solely responsible for ensuring they possess valid passports, visas, travel permits, identity documents, vaccination certificates, and any other documents required for travel.

• Travango Holidays is not responsible for any loss arising from incomplete, incorrect, or expired travel documents.

7. Changes to Bookings

• Any request for modifications after booking confirmation will be subject to availability and may attract additional charges imposed by airlines, hotels, transport providers, or other suppliers.

• Travango Holidays will make reasonable efforts to accommodate requested changes but cannot guarantee availability.

8. Third-Party Suppliers

Travango Holidays acts as an intermediary between clients and third-party service providers, including airlines, hotels, transport operators, cruise companies, and local tour operators.

Travango Holidays shall not be held liable for:

• Delays or cancellations by suppliers.

• Changes in schedules or itineraries.

• Service deficiencies or operational failures by third-party providers.

• Additional charges imposed by suppliers.

9. Travel Insurance

Travel insurance is strongly recommended for all travelers. Unless specifically included in the package, clients are responsible for arranging their own travel insurance.

10. Limitation of Liability

Travango Holidays shall not be liable for any direct, indirect, incidental, consequential, or special losses arising from:

• Flight delays or cancellations.

• Natural disasters.

• Political unrest.

• Government restrictions.

• Pandemics or epidemics.

• Acts of terrorism.

• Weather conditions.

• Loss of baggage, personal belongings, or travel documents.

• Circumstances beyond its reasonable control.

11. Client Responsibilities

Clients agree to:

• Provide accurate personal and travel information.

• Comply with immigration, customs, airline, hotel, and local regulations.

• Behave responsibly throughout the journey.

• Bear any costs resulting from personal negligence or misconduct.

12. Service Suspension or Refusal

Travango Holidays reserves the right to refuse, suspend, or cancel bookings in cases involving:

• Non-payment.

• Fraudulent activity.

• Misuse of services.

• Violation of applicable laws.

• Conduct that may endanger other travelers or staff.

13. Confidentiality

Travango Holidays respects client privacy and will handle personal information in accordance with applicable data protection laws. Client information will only be shared with suppliers or authorities where necessary to facilitate travel services or comply with legal obligations.

14. Amendments

Travango Holidays reserves the right to amend these Terms & Conditions at any time. Updated versions shall become effective upon publication on official communication channels or the company website.

15. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India. Any disputes arising from these Terms & Conditions shall be subject to the exclusive jurisdiction of the courts of Delhi, India.