Privacy Policy

Effective Date: July 31, 2026

At Travango Holidays, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, store, and safeguard your information when you use our website, contact us, or book our travel services.

1. Information We Collect

We may collect the following types of information:

Personal Information

Full name
Date of birth
Gender
Email address
Mobile number
Residential or billing address
Passport details (where required)
Visa-related information (where required)
Emergency contact details

Booking Information

Flight, hotel, transport, and tour preferences
Travel itinerary
Passenger details
Special requests (such as meal preferences or accessibility requirements)

Payment Information

Payments are processed through secure third-party payment gateways. Travango Holidays does not store your complete debit card, credit card, or banking credentials.

Technical Information

When you visit our website, we may automatically collect:

IP address
Browser type
Device information
Operating system
Website usage data
Cookies and similar technologies

2. How We Use Your Information

We use your information to:

Process travel bookings and reservations.
Provide travel-related services and customer support.
Issue invoices and payment confirmations.
Share booking updates and travel notifications.
Assist with visa applications where applicable.
Improve our website and services.
Respond to inquiries and customer requests.
Send promotional offers, newsletters, and travel updates (where permitted by law or with your consent).
Comply with legal and regulatory obligations.

3. Sharing of Information

We may share your information with:

Airlines
Hotels
Transport providers
Tour operators
Visa processing agencies
Insurance providers
Payment gateway providers
Government authorities where legally required

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

4. Data Security

Travango Holidays implements reasonable administrative, technical, and organizational measures to protect your personal information against unauthorized access, misuse, alteration, disclosure, or destruction.

While we strive to protect your information, no method of internet transmission or electronic storage is completely secure. Therefore, we cannot guarantee absolute security.

5. Cookies

Our website may use cookies and similar technologies to:

Improve website functionality.
Remember user preferences.
Analyze website traffic.
Enhance the browsing experience.

You may disable cookies through your browser settings; however, doing so may affect certain website features.

6. Data Retention

We retain your personal information only for as long as necessary to:

Provide our services.
Fulfill contractual obligations.
Meet legal, tax, accounting, or regulatory requirements.
Resolve disputes and enforce our agreements.

7. Your Rights

Subject to applicable law, you may have the right to:

Access your personal information.
Request correction of inaccurate information.
Request deletion of your personal information where legally permissible.
Withdraw consent where processing is based on consent.
Opt out of receiving promotional communications.

8. Third-Party Websites

Our website may contain links to third-party websites. Travango Holidays is not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies before providing personal information.

9. Children's Privacy

Our services are not intended for children under the age of 18 without the involvement of a parent or legal guardian. We do not knowingly collect personal information directly from children.

10. Changes to This Privacy Policy

Travango Holidays may update this Privacy Policy from time to time. Any changes will become effective upon publication on our website or through our official communication channels.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us using the contact details available on the official Travango Holidays website or through our customer support channels.